Digital experience monitoring tools are becoming more popular as a means to enhance user experience, solve performance issues and meet service-level agreements. With many solutions available, it's important to understand solution requirements to ensure a seamless experience for users.
Gartner states that by 2027, DEM deployment will rise from 60% to 90% as enterprises will use synthetic and real-user monitoring to enhance the user journey and better understand user interactions of SaaS applications and services. The 2023 Gartner®️ Market Guide™️ for Digital Experience Monitoring offers guidance for leaders who can use DEM to identify technology performance issues for the end users and align application performance to support business objectives.
Palo Alto Networks is listed as a Representative vendor for both real-user monitoring technologies and synthetic transaction monitoring technologies. Read the full report to learn more.
GARTNER is a registered trademark and service mark of Gartner, Inc.
and/or its affiliates in the U.S.
and internationally and is used herein with permission.
All rights reserved.
This graphic was published by Gartner, Inc.
as part of a larger research document and should be evaluated in the context of the entire document.
The Gartner document is available upon request from Palo Alto Networks.
Gartner, Market Guide for Digital Experience Monitoring, 20 November 2023, Mrudula Bangera, Gregg Siegfried, Padraig Byrne
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.