Digital experience monitoring tools are becoming more popular as a means to enhance user experience, solve performance issues and meet service-level agreements. With many solutions available, it's important to understand solution requirements to ensure a seamless experience for users.

Gartner states that by 2027, DEM deployment will rise from 60% to 90% as enterprises will use synthetic and real-user monitoring to enhance the user journey and better understand user interactions of SaaS applications and services. The 2023 Gartner^®️ Market Guide™️ for Digital Experience Monitoring offers guidance for leaders who can use DEM to identify technology performance issues for the end users and align application performance to support business objectives.

Palo Alto Networks is listed as a Representative vendor for both real-user monitoring technologies and synthetic transaction monitoring technologies. Read the full report to learn more.

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Gartner, Market Guide for Digital Experience Monitoring, 20 November 2023, Mrudula Bangera, Gregg Siegfried, Padraig Byrne

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