CORTEX XDR Gartner® Voice of the Customer for Endpoint Protection Platforms
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In the latest 2025 “Gartner® Peer Insights™ Voice of Customer” report, security practitioners have overwhelmingly spoken — Palo Alto Networks Cortex XDR® is a Customers’ Choice for endpoint protection platforms (EPP), with a 98% willingness-to-recommend score— the highest of all vendors that were recognized with the Customers’ Choice distinction.
We have been recognized by the industry’s most trusted voices, including as a Leader in the 2024 Gartner Magic Quadrant™ for Endpoint Protection Platforms and 2024 Forrester Wave for XDR as well as achieving industry-best 100% detection in the latest MITRE ATT&CK® Evaluations.
“The experience is excellent because this solution analyzes our data and networks comprehensively to provide maximum protection to our organization's endpoints””
What is the Gartner Voice of the Customer Report?
The ‘Voice of the Customer’ is a document that applies a methodology to aggregate Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers. The methodology includes:
User Interest and Adoption: “User Interest and Adoption scores incorporate three factors, each given equal weight: review volume, user willingness to recommend and review market coverage across industry, company size and region.”
Overall Experience: “A vendors’ Overall Experience is a composite score that incorporates the Overall Rating average and two sub-rating averages: ‘Capabilities’ (Product Capabilities for software markets; Service Capabilities for service markets) and ‘Support/Delivery’ (Service & Support for software markets; Delivery & Execution for service markets).”
See the recognition based on Endpoint Security Peer Reviews — Download the Gartner report now.
*Palo Alto Networks has a 98% willingness-to-recommend rating based on 198 reviews as of January 2025.
Gartner, Voice of the Customer for Endpoint Protection Platforms, By Peer Contributors, 28 June 2024
GARTNER is a registered trademark and service mark, and PEER INSIGHTS and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
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